VoIP > Hosted PBX

With its Hosted PBX solution, Openface can provide a simple, reliable, complete and affordable IP telephone system for your enterprise. With a small initial investment and a fast return on investment, you will quickly benefit from a feature-rich telephone system that will increase your company's efficiency and significantly reduce your communication and management costs.

What is an IP-PBX?

Conceptually, an IP-PBX functions the exact same way a regular PBX works. However, instead of connecting analog or digital phones via analog telephones lines or PRI channels, it connects IP-phones together and allows you to make phone calls using your IP infrastructure and Internet connection. Moreover, it is also very flexible and easy to configure compared to a traditional PBX.

What more can you get from an IP-PBX?

You save. Connecting your IP-PBX to a VoIP channels service provider such as Openface will allow you to save on communication costs by using least-cost routing for your long-distance and international calls, and can eliminate the communication costs between your company’s office locations by using your private IP network or the Internet.

Value-added features. A simple IP-PBX will allow you to use most of the functionalities that were implemented in traditional PBXs and PBX extension modules. Additionally, by using an IP-PBX you will gain access to several value-added features, such as unified messaging (voice and email integration), find me/follow me, IVR (interactive voice response), call-conferencing and enhanced call-routing capabilities.

You simplify your management. An IP-PBX will also make it easier to manage your staff and communications by simplifying your moves, adds and changes, and by providing you with free instant usage reports for each extension. You will also be able to fully integrate your IP telephone system with your business applications such as CRM tools.  

Basically, an IP-PBX makes easy key elements that were difficult to impossible with traditional phone networks. It leverages your IP infrastructure and it allows your business to get a feature-rich telephone system at an affordable price.

What we do

Whether you want to upgrade your current network or you need to install a brand new telephone system, Openface can provide you with a turn-key hosted IP-PBX solution. We will take care of everything including the set-up of your new telephone system, of all your phone extensions, of your IVR, and we can also provide you with IP-phones. Like all Openface VoIP offers, you will never have to sign a contract.

Additionally, you will benefit from all the functionalities mentioned above and much more. As your needs will evolve, we can also help you integrate new functionalities to your telephone system. If you would prefer to have a dedicated IP-PBX installed at your location, have a look at our CP-PBX offer.

In order to make external phone calls, you will need to connect your IP-PBX to a VoIP channels service provider. Openface now can provide you with vChannels. Please refer to our vChannels offer for more information.